Activity B human resourses

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Activity B – 900 Words With reference to your own (or other identified) HR role, outline how an HR practitioner should ensure the services they provide are timely and effective. You should include: · understanding customer needs (include examples of 3 different customers and 1 need for each, and explain how you would prioritise conflicting needs) · effective communication (include examples of 3 different communication methods and the advantages and disadvantages of each) · effective service delivery (include: delivering service on time, delivering service on budget, dealing with difficult customers, handling and resolving complaints) please note that i work in HR training department and this paper should reflect my role for example in effective communication it could be email, face to face , Skype and other and u should list the advantages and disadvantages.

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