The difference between an ethic and a law is that a law

Order instructions

  1. Goals that are developed for long periods of time, usually three or more years, and that are central to all of the organization’s planning and activities are (Points : 1)
  •        tactical goals.
  •        operational goals.
  •        marketing goals.
  •        strategic goals.


Question 2.

  1. Intermediate goals that are developed for shorter periods of time, typically one to three years, and that are usually written by and directed to middle-level managers are (Points : 1)
  •        operational goals.
  •        tactical goals.
  •        product goals.
  •        strategic goals.

Question 3.

  1. Which of the following is NOT an advantage of the division of labor, or specialization? (Points : 1)

Each worker can concentrate on a smaller component of the task.

Each worker develops greater expertise on a single component of the task.

Specialized machines can be developed for each component of the task.

Each worker is more motivated to produce because of the challenge of the task.


Question 4.

  1. If a company wants to maintain ethical behavior, its policies, rules, and standards to encourage ethical decision making (Points : 1)

must be written by corporate lawyers.

must be posted in the break room.

must be enforced by rewards for proper behavior and punishments for unacceptable behavior.

should allow employees and managers a large zone of discretion in making ethical choices.


Question 5.

  1. Decision styles characterize patterns in an individual’s predispositions, including all of the following EXCEPT (Points : 1)

what kind of jobs an individual enjoys.

how an individual approaches problems.

an individual’s level of education.

how an individual communicates.


Question 6.

  1. The difference between an ethic and a law is that a law (Points : 1)

is not concerned with issues of right and wrong.

is defined by legislators; an ethic by ethicists.

defines a minimally acceptable standard of conduct.

is made to be broken; an ethic to be upheld.


Question 7.

  1. Which of the following is NOT a basic type of departmentalization? (Points : 1)
  •        Customer
  •        Functional
  •        Professional
  •        Geographic


Question 8.

  1. Shannon produces a glittering crystal substance, Divine, which looks just like a diamond, but is much cheaper. Divine is (Points : 1)

not a substitute good because it is not a real diamond.

is an illegal product because DeBeers holds a legal patent on diamond production.

is an illegal product that violates diamond market regulations.

is a substitute good because it can be used in place of real diamonds.


Question 9.

  1. When management incorporates the use of the Internet into their operations, they participate in the business trend known as (Points : 1)
  •        global business.
  •        cyber-business.
  •        E-Business.
  •        modern business.


Question 10.

  1. Greta gains a complete monopoly on platinum production in her native country, where such a monopoly is permissible. Greta takes advantage of which facet of the environment in her country? (Points : 1)
  •        Economic dimension
  •        Sociocultural environment
  •        Organizational environment
  •        Political-legal dimension


Question 11.

  1. Cecelia’s fellow employees regularly spend time during the workday watching cat videos on FaceBook. Although she feels it is wrong to do so, Cecelia begins spending time during the day messaging her sister on FaceBook. The strongest influence on Cecelia’s behavior is (Points : 1)
  •        the overall moral climate of her organization.
  •        her personal moral and ethical standards.
  •        her rationalization that this behavior is okay.
  •        her immaturity in understanding ethical issues.


Question 12.

  1. Which of the following is NOT a commonly used method of evaluating the alternatives in a decision-making process? (Points : 1)

Determining the “pros and cons” of each alternative

Performing a cost-benefit analysis for each alternative

Weighting factors important in the decision

Hiring a consultant to objectively analyze cost alternatives


Question 13.

  1. Francisco is an entrepreneur who started a small publishing company. His only employee is a part-time secretary. The levels of management that Francisco must perform or spend time on are (Points : 1)
  •        lower and middle, but not upper.
  •        upper, middle, and lower.
  •        upper, but not middle.
  •        middle and upper, but not lower.


Question 14.

  1. One of the major reasons that a company buys another company is that it believes (Points : 1)

it will achieve synergy and cut costs.

a bigger company is always better.

it will have less access to raw materials.

in the spirit of competition and free enterprise.


Question 15.

  1. Westcoast Airline established a goal of 96 percent on-time departures because it knows on-time departure is an important customer satisfaction issue. In this example, “customer satisfaction” is the (Points : 1)

attribute sought.

target to be achieved.

index to measure progress.

time frame.


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